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CUSTOMER CARE

 

Have any questions or concerns? We’re always ready to help. Send us an email at arayofnoor@gmail.com

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FAQ

SHIPPING
How do I track my order?
 

We use the USPS for all our shipping once your order has shipped we will send you an email along with a tracking number! Easy peasy!

 

 

How do I return an item?
Don't love the look? It is okay! We do refunds within 14 days of purchase. 
Step 1. Email us letting us know that you would like to return and the reason. 
Step 2: Print the return label
Step 3: Drop off at the post office and send us the tracking. 
Step 4: Once the item has arrived to us we will issue the refund! 
Do you provide International delivery?
 

We do provide international deliveries however the cost of the shipping will be passed onto you.

 

What is your returns policy?
 

All clothing has a 14-day return policy. Tags can not be removed. Hijabs can not be worn, washed, or damaged. Proof of payment must accompany all returns. 

Damaged item?

We understand that sometimes in the process of shipping an item may come to you damaged. Here is what to do. 

Any items that come to you damaged will be replaced. All damaged items must be emailed to us with a picture of the damaged product. Failure to do this will result in no refund being given. 

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